PURPOSE AND VALUES

• We cater to all types of people... from the beginner to pro, we're the place to go for all musicians and educators.
• We continue the long-standing practice of serving schools and music educators with regular personal visits to schools by our Educational Service Representatives, providing free pick-up and delivery, and sales of quality of products. We have their back!
• We believe a music company is only as good as its service department. Our technicians value quality in all their work. We believe in ongoing training and education, ensuring our community receives the best possible instrument repair services.
• We strive to be known for our friendliness, respect, and personalized customer care. Our customers are our friends, and our business was built on sincere gratitude for those relationships.
• Our integrity is over-the-top. We'll do the right thing for our customers, then take it a step further. We value investing in our community with charity and goodwill.
• Working at Midbell means working in a safe and friendly environment. Individuals are respected, diversity embraced, and working together as a team to serve our customers and community is the core of our values.
• We value the real-world experience of playing a musical instrument. From our product quality, to repairs, to lessons, to sales friendships, our goal is to enable our customers to enjoy making music to the fullest. Every instrument we provide is set-up and ready to play.